AI return concierge

Never print a return label again.

Snap the item and Sendback finds the order, prepares the return, and sends a courier to your door—often within two hours in supported areas.

No printer. No drive. No line.

Sendback hero

Return status

Courier on the way

The Sendback promise

Less return anxiety, by design.

01

No invented reviews

We are building trust with clear expectations, not borrowed social proof.

02

You approve first

Review the matched order and pickup details before anything is submitted.

03

Upfront availability

See eligible retailers, service areas, and pickup windows before confirming.

One photo to doorstep pickup

Your return, minus the errand.

Sendback turns a pile of “I’ll do it later” purchases into one simple flow—from identifying the order to handing off the box.

  1. 01

    Snap the item

    Take one photo. Sendback identifies the item and matches it to the right order in your connected inbox.

  2. 02

    We handle the return

    The return is initiated and the label is generated for you. No hunting through retailer portals or finding a printer.

  3. 03

    Hand it off at home

    Choose a pickup window and a courier comes to your doorstep, with pickup targeted within two hours where available.

Simple membership

One plan. Return freely.

Built for serial shoppers, busy parents, and anyone whose returns live by the front door for weeks.

Sendback Unlimited

$9 / month

Cancel anytime. Service-area eligibility applies.

  • Unlimited eligible doorstep pickups
  • AI-assisted order matching
  • Return label generation
  • Pickup tracking and reminders
Start with Sendback

Good to know

Before the courier arrives

Make this the last label you print

Get returns out of your home—and head.

Join Sendback and turn your next online return into a photo and a doorstep handoff.

Join Sendback